Investor Portal
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Investor Protection
Regulatory Compliant
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Investor Grievances
Investors may contact UFSL for complaints, queries, or feedback relating to account opening, trading, settlement, statement of account, service quality, or any other matter relating to brokerage services.
Complaint handling channels:
To grow investors’ wealth by delivering disciplined market insight, efficient execution, innovative investment solutions, and a customer-first commitment while upholding the highest standards of integrity and ethics.
“All complaints will be acknowledged within two business days, recorded in the complaint register, reviewed by the designated officer, and resolved within 15 business days where possible. In case additional information is required, the complainant will be contacted through the available contact details.”
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Pending Complaints
Pending investor complaints
Last updated
Responsible department
Note: Publish “None” only after confirmation from the latest investor complaint register.
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| Regulator / Exchange | Status / Detail | Date | Remarks |
|---|---|---|---|
|
Pakistan Stock Exchange |
No penal action reported / taken against the brokerage firm as of July 25, 2026 |
July 25, 2026 |
Confirm from official PSX/Compliance record before publishing. |
|
Securities and Exchange Commission of Pakistan (SECP) |
No penal action reported / taken against the brokerage firm as of July 25, 2026 |
July 25, 2026 |
Confirm from official SECP/Compliance record before publishing. |
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Suggested website text: “If your complaint is not properly redressed by UFSL, you may lodge your complaint with the Securities and Exchange Commission of Pakistan (SECP). SECP generally advises investors to first approach the concerned company, broker, exchange, registrar, member, or agent before escalating to SECP.”
SECP Investor Complaints Page
SECP Investor Complaints Page
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resolved amicably, investors may lodge a complaint through PSX investor complaint channels.”
SECP Investor Complaints Page
SECP Investor Complaints Page
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Share your feedback or lodge a complaint. Our team will get back to you.